1. Welcome to Infomap-Scotland

This privacy policy is updated to reflect the demands of GDPR (General Data Protection Regulation), effective May 25, 2018. The privacy policy is written to be understood by all users, clearly stating what data we collect, what we do with that data and how you can reach us should there be a concern.

We aimed to minimize the need for data collection. We do not sell any data to third parties. Yet, we do share data with a number of platforms which we need to provide the service. We allow registering for an account using existing social media accounts. We do send out newsletters. We are using cookies to track charts and maps, in a technical, anonymous way. Finally, we use contracted service providers to provide our services. This privacy policy provides an overview for all our users, in order to be fully transparent about our use of personal data.

This website and it services are operated by:

Datawrapper GmbH
Raumerstraße 39, 10437 Berlin, Germany
e-mail: support@datawrapper.de

2. Overview: What information is being collected?

For the use of the website and the provision of services, we collect various types of data, some of which are provided by you as a user and some of which are necessary for the use of the website or arise from the use of the website.

Personal data are individual details about personal or professional circumstances of a specific or identifiable natural person, such as your name, your address, your telephone number, your date of birth, your payment data and your IP address.

Your personal data will only be passed on or otherwise transferred to third parties, if the transfer is necessary for contract processing (for example for payment processing or fulfilment of our contractual obligations) or if you have given your express consent. The information is not used for any other purpose.

If we use contracted service providers for individual functions of our offers via this website or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below. We also specify the defined criteria for the storage period.

Using Datawrapper and communicating with us there are several applications and forms of service where data is collected, below is an overview of all those sections:

• Datawrapper Website
• Datawrapper Application (the charting tool)
• Publishing Datawrapper Charts to a website (currently via iFrames, as pure JavaScript code in the future). Here we clarify in this data protection policy what data we collect, which is important for publishers using Datawrapper.
• Datawrapper Blog
• Datawrapper Academy (which we run via a Third Party platform, same as the one used for support tickets)
• Datawrapper Support (where we use a Third-Party platform)
• Newsletter

2.1. How do we collect data?

The data collected by using Datawrapper depends on what specific features are used. Here is a breakdown of when and how we collect data.

We in general take an approach to only collect the minimal data we need to provide our services and do not share user data with commercial Third Parties. However, we do share data to set-up and manage accounts with some external, contracted Third Parties. Below we provide a list of those external, contracted Third Party services we use to set-up and manage accounts. We have carefully selected such services and settings in compliance with GDPR and safety of the platform.

Datawrapper Website: For website visits we track visits and page views using Matomo (formerly Piwik), where the installation of the software is managed by us and hosted in Europe. At any time, you can opt out of this form of tracking using this link:

Setting up a user account: We receive and store personal data to manage accounts for single users and organizations. To set up an account, users can use their e-mail and a self-selected password or as an option they can use single-sign on tools by using their existing accounts on social networks, specifically Facebook, GitHub, Google or Twitter. We leave this decision to the user. Datawrapper recommends using your personal e-mail in order to not share more data than necessary.

Datawrapper App: The “app” is the software where users create charts or maps. Here we store e-mails of users in order to manage accounts and to connect all charts or maps created to an user. We allow the use of generic e-mail accounts (e.g. team@…), should this be a concern for you.

Tracking Datawrapper charts & maps: A published Datawrapper chart can be embedded into any website. To monitor this we use a self-developed, self-hosted tracking system with cookies. This technology only collects technical data, similar to services like Matomo. We do not collect the IP address of users, which is important. What we do collect is data in order to learn about global traffic, usage, but only from a technical point of view. Internally we are able connect user accounts with the number of charts produced and the number of “chart views” the published charts get. A “chart view” is a specific metric for Datawrapper, defined as a view of a chart on a public website. Internal views in the app are not part of the “chart view” metric. For users concerned with privacy we provide the option to use a non-personal e-mail for registering an account.

Support: For the use of our support offering and tutorials in our Datawrapper Academy we use HelpScout, where we receive information via e-mail or through technologies like cookies or web beacons, collecting primarily technical data to help us identify issues and help with support requests.

Newsletter: We sent out occasional newsletters using MailerLite. These e-mails are always and only for information of users, not for Third Party marketing or sharing with others. We have updated our policy based on a double opt in procedure to be compliant with GDPR.

Transactions/payments: To manage payments we rely on two external platforms, which we have contracted based on their functionality and standards of user security and privacy. These services are not authorized to use the personal data for any other purpose than fulfilling billing and payment.

2.2. Data Protection Principles

The following data protection principles apply to the use of our website and other services offered through it (e.g. contact form, registration, application):

1. We protect your personal data by taking all reasonable and necessary technical and organizational possibilities so that they are not accessible to unauthorized third parties. Our website and other services offered through it therefore use appropriate encryption mechanisms for the provision of content and during the input and transmission of data. When communicating by e-mail, we also recommend the use of encryption for confidential information
2. Person responsible in the meaning of. Art. 4 Para. 7 General Data Protection Regulation (GDPR) is Mirko Lorenz, Raumerstraße 39, 10437 Berlin, Germany (see also via „Imprint“ at our Website). You can contact our us in regard to data protection at support@datawrapper.de or via our postal address with the addition “Data Protection”.
3. If you send us e-mail messages or other messages, in particular comments, or enter them directly on the Website, we will retain such messages in order to process the request, respond to questions and improve the Website, products and services. We delete the data arising in this context after the storage is no longer necessary or limit the processing if statutory retention obligations exist.
4. If you provide feedback (for example on the Website), we may use and disclose this feedback for any purpose, as long as we do not provide it with your personal data, i.e. anonymously or pseudonymously. The collection of data contained in such feedback and the handling of all personal data contained therein is in accordance with the data protection principles set out herein. Should we want to use a quote or feedback with your name we ask specifically for your consent.
5. You have the right to ask about your personal data free of charge at any time. Furthermore, you have the right at any time to revoke your consent to the use of your personal data with effect for the future and to request correction or deletion of the data stored by us.In particular, you have the following rights towards us with regard to the personal data related to you:
   • Right to access information,
   • Right to correction or erasure,
   • right to limitation of processing,
   • right of withdrawal of the consent to processing,
   • Right to data transferability.

   You also have the right to complain to a data protection supervisory authority about our processing of your personal data.

6. Please contact the person responsible for data protection at support@datawrapper.de to request information and for withdrawal as well as for notification of a request for deletion; the data protection officer will then provide the information immediately or confirm the execution of your request for deletion. A deletion requested by you will then be carried out subject to statutory retention obligations. If a deletion cannot take place completely due to legal storage obligations, we limit the processing of the data concerned and inform you accordingly.
7. For all data we collect we have reasonable organizational, technical and administrative measures to protect your data. To some part we rely on the procedures and security measures of other services, as listed above. In all cases we have ensured that the services we use comply with security guidelines. For services outside of the EU we have checked whether these services comply with EU rules or international equivalents such as updated Safe Harbour policies and agreements. At the time of publication of this privacy policy this was the case for all those services.
8. At no time will we contact you to ask for sensible information such as your password or other information. Should you need support to retrieve your password please note that all passwords are encrypted and cannot be accessed even by us. Should you forget your password you might need to re-register as all the passwords are encrypted and not visible to us. We can then start a procedure to re-connect you to the charts you created. Depending on the number of charts we might need a call back number or other means to identify you reliably as the owner and creator of such charts.
9. Be aware that no data transmission or storage system is guaranteed to be secure at all times. Should you believe that your data has been compromised in any way be in touch with us. Datawrapper will monitor security standards and actively inform users should we detect a breach.

2.3. Data we collect

Datawrapper collects two types of data: “Personal Data” and “Other Data”.

“Personal data” is defined as data that identifies, or could be used to identify, you as an individual. At Datawrapper we collect data when a user registers for an account. If it is a free account no data other than an e-mail and a password is necessary. Should you upgrade to a paid account, we further collect data needed to execute our contract and process payments, such as Credit Card or bank account as well as your address – for your business or your private address, should you use the paid service for yourself, for tax use.

“Other data” is defined as data we collect via technologies like cookies or beacons in order to monitor the usage of our service, for the purpose of managing resources and ensuring uptime of the service worldwide.

Data we collect may include:

• Browser and device data, such as IP address (stored shortened in accordance with data protection regulations), device type, operating system, Internet browser, screen resolution, model, language. This information serves the purpose of providing high availability and to help users with issues as well as to identify potential bugs of the software and fix them.
• Transaction data such as purchases of Datawrapper services and payments, based on credit card numbers or banking account information.
• Cookie and tracking technology data, such as time spent on the Datawrapper website, pages visited, language preferences, and other anonymous data.
• Company data such as company name, legal type, the postal address and VAT-ID Numbers in order to assign correct taxes in and outside the EU.

2.4. Personal Data which is provided actively by you as a user of the website and its services:

2.5. Personal Data which is provided by you as a user of Datawrapper as an application

Datawrapper is a charting tool, enabling you as a user to upload data, create a visualization and embed the resulting chart, map, table or other form of visual on any website.

2.6. Data collected directly in the context of your use of the website:

2.7. Use of Social-Media-Plug-ins

3. Where is the data stored?

Where possible we used self-hosted servers. In order to provide our service we do share your personal information with a number of contracted companies. These companies are authorized to use your personal information only as necessary to provide the services to us, such as managing billing and processing transactions. We share personal data with selected Third Parties. These parties are service providers helping us to perform our service. A transfer of data for any other purpose does not take place.

Below is a list of all services we use in addition to our own systems and servers. Further information on the purpose and scope of data collection and its processing by these services can be found in the data protection declarations of these providers notified below. They will also provide you with further information about your rights in this regard and setting options to protect your privacy:

4. How long will data be stored?

We store personal data for the period necessary to run the service, fulfil contracts and orders. This is driven by the need to manage accounts, both free. Additionally, we do store data based on obligations by law, for example for the matter of taxation.

Given the nature of our service we retain data of user accounts and specifically the charts a user has created even when these accounts are not in use or have been switched from paid to free. We do not delete any charts or make them unavailable. The reason is that that we try to avoid thousands of blanks in articles where Datawrapper charts or maps have been published.

Any Datawrapper user has the option to entirely delete an account at any time. Should there be specific cases (for example a user who has left an organization and wants to have her or his data deleted) please be in touch so that we can assist in either deleting or re-assigning created charts to an organization.

5. Datawrapper as a Data Processor

It is the nature of a browser charting tool that users upload data with the goal of publishing this information. This means that Datawrapper is acting as the users service provider. Be aware that you as the user responsible that privacy and copyrights of others are respected. Should there be a dispute (e.g. a user has uploaded data from a source without authorization or full publication rights) we will look into the case and take action immediately upon notice, either be the user or an external party.

6. Opt-out options for users

When you register for a Datawrapper account we will use your name and email address to send you emails either for information, marketing or transactional purposes. You may choose to opt out of these services to stop receiving such messages. To do that please follow the unsubscribe instructions at the bottom of these emails or contact us at support@datawrapper.de to unsubscribe you.

In rare occasions, we will also send you service related email announcements when it is necessary to do so. This includes cases where credit card transactions failed or when the service is temporarily not available because of maintenance. You cannot opt out to receive these messages was they are not promotional and needed to manage your user account.

7. Exclusions

On occasion we will display selected charts on our public gallery for promotional purposes, though always by naming the source of these visualizations. In such cases we will be in touch with the respective users to ask for their consent and agreement.

We might need to disclose personal data of single users based on requirements by law, for example should a mis-use of the site or the upload of unauthorized data occur. This might result in legal obligations or urgent needs to suspend or block an account. In such an event we will aim to notify a user that is affected by such actions.

8. Training and Awareness

We have named a person internally responsible for Data Protection, whose responsibility is to ensure that we meet the GDPR requirements now and in the future. We are reviewing our processes every three months, to ensure compliance. We are regularly discussing data protection guidelines with everyone in the team. Further we do evaluate any Third Party service we might be adding for compliance with GDPR regulations.